We all carry our smartphones with us everywhere we go, with 95% of the UK population owning a mobile phone. Your customers also open up SMS campaigns 98% of the time within 3 minutes, making it the quickest and most effective way of keeping in contact with your customers.
At Loopel, we help you to reach your customers with instant, cost-effective SMS communication. Our marketing experts produce quality content, improve customer satisfaction, and build positive, long-lasting relationships in any part of the world.
Whether you want instant customer feedback, engagement, strong brand awareness or improved customer loyalty, Loopel can help you to deliver SMS based:
- 2 way SMS chat
- personalised vouchers
- dynamic mobile forms
- links to web pages
- personalised mobile tickets
- Service booking confirmations
- Engineer arrival time updates
- Fault service status
We work closely with you to send targeted, high impact messages that mirror your brand values and create a genuine two-way conversation with your target audience.
Loopel is both GDPR and Direct Marketing Association Compliant
Frequently asked questions
Are you GDPR and Ofcom compliant?
How many texts can you send out to my database of customers?
At Loopel SMS there is no limit.
What are your prices?
We keep our prices simple. We charge a single set up fee, a monthly management charge and then you pre buy your SMS credits in bundles.
Can I keep any credits I don't use?
For Ofcom compliance purposes you have to pay the monthly management charge in order to send, receive or keep any excess SMS credits. We will always advice you of what the best bundle if for your needs.
Can customers text me back when they receive my SMS message?
Sure we can arrange that for you.
Can Loopel contact centre contact customers who have replied to my SMS messages?
Sure we do that for some customers, we can do things such as book customers in for demonstrations, car servicing, open events, and much more.
Do you work with all UK mobile networks?
Can I send SMS messages internationally?
We can offer that, speak to us to find out more.
Contact us TodayOur people, your team. Our UK based people step in when your in-house team is either busy, unavailable, or if you are facing high-demand. We help you to keep your customers satisfied with friendly, professional, and hassle-free customer contact solutions.
How can Loopel help your businessWith Loopel, you can pick from a unique selection of services from telephone answering, 24/7 call handling, live web chat, social media engagement,telemarketing and fulfilment. Contact us to find out how Loopel can help your business.
Think People, Think Technology, Think Loopel